Phidias Propfirm $30 Entry Fee for 10K Drawdown Challenge

i bought an account on Saturday afternoon. its now Sunday and 8 hours into the futures opening . i was given a rithmic user name and password to first sign my agreements. i tried the credentials on the Rtrader downloaded site, the web app and the Rtrader website. they all failed to log me in. i checked the user name and password several times and copied and manually entered them. Still no login. The frustrating part is I've had accounts with my funded futures and funded next and they got back to me very fast! initially when i sent an email to support at Phidias( they have no live chat), their response, which was quick enough, was worthless: i was told to try to log in again! that's it! and I've sent them screen shots of my user name and password( that they sent me) sitting in the failed log in, in all the sites: web app, Rtrader log in. and Rtrader website. And now its 7 1/2 hrs later and i still haven't heard a word!
Well, now its over 10 hrs. and I still haven't been able to log into the R trader web app or the website to sign the agreements. I sent them, plain as day, screen shots of my username and password being rejected with login failed. One agent told me that the user name must start with PHD and that's why I can't get in. Then, another agent told me no, the PP user name we sent you is correct. But clearly it wasn't and all they had to do was look at my screen shot to see the PP username is not correct. So, bottom line is 10 hrs. later and i still have no way to access my account, and there not doing anything about it! So, i am demanding my money via a refund. How can i trust they will follow through with any payout, or anything else that comes up, if there failing at the starting gate! Also, there website doesn't work properly. You click a tab and it goes there but the highlighted tab is stuck on the 10k challenge tab. Red flags everywhere!! Very unlike my funded futures or funded next which i have/had accounts with. I really liked the payout and targets here on Phidias, but this has turned me off to going any further!

Had a great experience including a payout. However, had some issues with Rithimic and their connection issues with data that was paid for and the severe lag that is a constant issue with this particular platform. Contacted Phidias twice concerninig the issue both times denied any issue whatsoever. Straight up refused any resolution to their connection issue and known outdated connection protocols for a platform they know has issue but still promotes it as its the best out there. Both instinces they were provided proof of issues and both times denied the issue outright! Dont trade with Phidias as the first issue with any connection issue or etc., dont worry, its your fault! They will take your money. I trade with multiple firms with 0 issues on any other platform other than the 2 they offer. Proof can be provided! P.S. The default message you get as a reply for a negative review, its bullsht as well!

Thanks for the seemless experience.
I appreciate the help and support. I trust and highly recommend Phidias to everyone.

Prompt response to a query about initial setup. Also a refreshing lack of the nitpicking rules that trip up so many would be funded traders.

I recently posted a negative review about this prop firm, but it appears it was due to lack of clarity they have provided on their website regarding ID requirements.
Now that I have been through the whole process and investigated by testing, I found out ID isn't a concern, I can only suggest they clarify on their website forms of ID required for international traders.
I can now rate this prop firm as possibly the best and most transparent for traders to trade with. I am most happy and now live trading with them.