BW Prime took 7 weeks to review my 44 trades and denied my requested payout
BW Prime stay away from them, they will come up with some BS not to pay you. This their reply
Rejection Reason: Subject: Payout request denied: account 4002248 Hi Jaime, Your payout request on account 4002248 (200k 1-Step Funded) has been reviewed against your full trading history from 2025-12-11 and is denied under Section 3E (Lot Size Consistency). Across your 44 trades, your average lot size is 0.2068. Profitable trades must sit between 0.0620 and 0.4136 lots. Two profitable trades are outside that range (all times UTC): - 19306849, XAUUSD Buy, 0.05 lots, opened 2025-12-29 17:37:14, closed 2026-01-06 14:37:34, +$752.23 net of swap - 20570556, GBPJPY Buy, 1.30 lots, opened 2026-01-20 18:04:37, closed 2026-01-23 06:47:37, +$1,370.88 net of swap Together these account for $2,123.11 of profit. As a result of this denial, your account balance has been reset to the initial balance of $200,000. You may continue trading from that balance under the Bullwaves Prime Trading Rules. Regards, Bullwaves Prime.
This is what I sent them
Dear Bullwaves Prime Compliance Team,
I am writing to formally appeal the rejection of my payout request and the subsequent reset of my $200,000 funded account.
I acknowledge your explanation regarding the two profitable trades identified as falling outside the permitted lot-size range. However, I request a detailed explanation of why these two trades resulted in the rejection of my entire payout and the reset of my account balance to the initial $200,000.
Section 3E of your published Trading Rules states that profitable trades outside the permitted lot-size range are excluded from the payout amount and account balance, and that the account remains active. Please explain why this provision was not applied in my case and identify the specific rule authorising the reset of my entire account balance.
I would also like you to provide:
1. A complete calculation of my average lot size across all 44 trades, including the methodology used.
2. A detailed breakdown of my payout calculation, showing the profits excluded and the remaining eligible profit.
3. The exact version of the Trading Rules applicable to my account when the relevant trades were placed and when I submitted my payout request.
4. An explanation of why the entire account balance was reset instead of applying the treatment described in Section 3E.
5. A formal review of the decision by a senior compliance officer who was not responsible for the original decision.
I have spent considerable time trading this funded account and building my profits. I believe it is reasonable to expect a transparent explanation of the rules applied and a fair review of the decision.
Please treat this as a formal appeal and provide a substantive written response addressing each point rather than a general response referring me back to the Trading Rules.
I know BW will not give me an explanation, you can’t just take their findings, they need to produce documents, how they came up with that outcome.
Be warned of Daniel fxfaro, don't trust him.
Well, the Bullwaves platform wasn't the problem, it's the so called professional trader by name Daniel fxfaro, he introduced me to bullwaves that he can manage my account for me and he will collect 6% of the profit. He said this can happen every two weeks that I can be paid as to follow bullwaves policy. At the back of my mind, l thought it's too good to be true but l went with it anyway.
So l bought a 100k challenge, he passed it within a day when I asked him to show me the result, l didn't get anywhere, but l got certificate from Bullwaves saying that I passed the challenge and I got my certificate and was given a 100k funded account to trade with.
I paid him £413.99 for passing the challenge. Then another £1268.64 for management fees. This is uncall for.
He promised payment every two weeks but it's all lie. So he started trading my account, first trade was in profits, every other trades after that wasn't in profits. What got my attention was when he placed a trade on gold and placed a wide stop loss when I challenged him as to why, he said his workers are placing the trades manually and that they are watching it. The trade ended up in lost. Then after this, it's just going down, so l started trading myself but unfortunately lost money as well. I shouldn't have to do this since this is what I paid for. Then l started to question his strategy but l realised he can place one trade that can last couple of days and still ends up in lost. I told him to stop trading my account and reported him to bullwaves since he said he was in a partnership with them, they declined this statement that he made, they said he's only a referral. So l asked for the management fees back since he didn't keep to his promise, he then said that if I think l can be paid within two weeks is like that's not possible then l said to him but this is what I promised, it's got it all written down, if he has said this initially I won't have bothered for l really need this money within that two weeks, he then said l can't get the management fees back that I need to be patient but l wondered how long for, it could take forever. The account wasn't in profits then, so l decided to contact bullwaves, they investigated the matter and said they can't pay the management fees as l paid him directly but they can help with the challenge fees, gave me some options but l took the refund and they closed down the account.
Daniel fxfaro is on telegram, be warned, please don't trust or believe what's offering, it's not realistic.
He is called Daniel fxfaro.
My pay-out was denied and $16,949 stolen from me
My pay-out was denied by rules that are not on their website and $16,949 Stolen from my account.
I have tried contacting them and had no response. my total profit I requested was $8,980, and they have taken $16,949 leaving me close to my max loss limit!!
this was there response for rejecting me
"Dear __________my account number ( 1301874), We hope this message finds you well. Following a review of your trading activity for period from 2025-10-02 to 2026-08-06. We would like to inform you that your account has breached the Profit Consistency and/or Lot Size Consistency rules as outlined in our program terms. Below is a summary of your performance and the relevant breaches. Your total profits for the period were $ 8,980.20. Your average lot size was 0.52087 lots. Based on this, your allowed lot size range (30%–200% of the average) was between 0.15626 and 1.04174 lots. You breached the lots consistency rule on the following day(s): ✘ 2025-10-09 - Lot size 3.04000 ✘ 2025-10-16 - Lot size 3.07000 ✘ 2025-10-20 - Lot size 3.00000 ✘ 2025-10-23 - Lot size 3.00000 ✘ 2025-11-06 - Lot size 3.00000 ✘ 2025-11-12 - Lot size 0.11000 ✘ 2025-11-19 - Lot size 0.10000 ✘ 2025-11-20 - Lot size 3.00000 ✘ 2025-11-26 - Lot size 1.52000 ✘ 2025-12-01 - Lot size 0.10000 ✘ 2025-12-16 - Lot size 0.14000 ✘ 2025-12-18 - Lot size 0.15000 ✘ 2026-01-05 - Lot size 0.06000 ✘ 2026-01-09 - Lot size 0.12000 ✘ 2026-01-23 - Lot size 1.09000 ✘ 2026-02-03 - Lot size 0.07000 ✘ 2026-02-17 - Lot size 0.08000 ✘ 2026-03-03 - Lot size 0.12000 ✘ 2026-03-08 - Lot size 0.10000 ✘ 2026-03-20 - Lot size 0.13000 ✘ 2026-03-26 - Lot size 0.12000 ✘ 2026-04-07 - Lot size 0.13000 ✘ 2026-05-06 - Lot size 0.11000 ✘ 2026-06-09 - Lot size 0.15000 ✘ 2026-06-24 - Lot size 0.15000 ✘ 2026-07-08 - Lot size 0.15000 ✘ 2026-07-29 - Lot size 0.07000 The trades* that caused the lots breach were: ✘ 15467482-U on 2025-10-16 - Lot size 3.07000, Profit $ 1,239.410 ✘ 15827097-U on 2025-10-20 - Lot size 3.00000, Profit $ 2,117.000 ✘ 17561308-U on 2025-11-12 - Lot size 0.11000, Profit $ 1,249.210 ✘ 18036759-U on 2025-11-20 - Lot size 3.00000, Profit $ 1,097.230 ✘ 18396698-U on 2025-11-26 - Lot size 1.52000, Profit $ 672.920 ✘ 18595347-U on 2025-12-01 - Lot size 0.10000, Profit $ 925.830 ✘ 19653382-U on 2025-12-18 - Lot size 0.15000, Profit $ 596.080 ✘ 20383503-U on 2026-01-05 - Lot size 0.06000, Profit $ 434.830 ✘ 20711756-U on 2026-01-09 - Lot size 0.12000, Profit $ 691.230 ✘ 21615522-U on 2026-01-23 - Lot size 1.09000, Profit $ 1,189.540 ✘ 27455127-U on 2026-04-07 - Lot size 0.13000, Profit $ 1,472.010 ✘ 29463470-U on 2026-05-06 - Lot size 0.11000, Profit $ 1,638.670 ✘ 32178775-U on 2026-06-24 - Lot size 0.15000, Profit $ 2,044.750 ✘ 33176602-U on 2026-07-08 - Lot size 0.15000, Profit $ 1,581.100 To verify these trades, please go to the “Deals” tab in your MT5 trading history. Please note that the consistency rules are based on individual deals, not positions, so the “Positions” tab will not reflect this data correctly. We remind you that these rules are in place to ensure disciplined and replicable trading. As we mirror trades in the real market, consistency is essential to manage risk and ensure sustainability. Please adjust your trading approach accordingly to remain eligible for pay-outs"
I have had no response since. No explanation to why $16,949 was taken from my account and I am very dissatisfied with the outcome of this.
I can only inform people of my experience and hope you do not make the same mistake i have by going with these.
They seemed alright until I asked for my pay-out then they denied it and took $16,949 out my account.
Like i said i have still had no response from them and i would like my balance returned and my response that i sent through email, replied too
its interesting seeing them reply to the positive comments left on trust pilot but not the negative ones..i wonder why...
I am interesting in hearing your response and look forward to it.
Regards
it has been weeks now and still nobody has been in contact with me or these been added back to my account !!
TERRIBLE PROP FIRM, AVOID!!!
I have recently submitted my second withdrawal request, I did not receive a response to the first for over two weeks, despite constantly chasing.
The second was submitted and the next day I received an email stating I had breached 3 rules. The first of those rules occurred during the first phase, not the second that I was requesting a withdrawal from.
The other two breaches related to hold time (apparently XAUUSD is 5 mins rather than the usual 2 mins), the next we due to average lot size, this uses some complicated calculation with different % over and under the average.
I would definitely avoid this firm, these rules are hidden in the small print and designed to stop you earning. No warnings or messages on the dashboard of this, they don’t tell you this has occurred until you request payout, could have save a lot of time and money knowing this upfront.
Well you thought your situation is bad
Well you thought your situation is bad, you requested a payout on Oct 6, I requested a payout over a month ago and still waiting, I emailed the support several times and get the same generic reply, my case is still under investigation. how long does it take to finished 1 investigation? my message to bullwaves customers who requested a payout good luck, it’s going to be a tough ride to get our money.
