Bitfunded Christmas Offer: Buy a Mystery Box, Get 2 Free Challenges + 90% Split

This is an excellent experience. Challenges are are very fair and teaches you to be a disciplined trader.
Got my first payshare yesterday which was very efficient and on time.
A big thanks to bitfunded support, hands down the most prompt and reliable support group. Andrea in support was amazing when i had any questions and guided me through the process.
Thankyou Bitfunded for the opportunity for trading and the fantastic platform and customer service that you provide.
100% i would reccomend this to anyone that wants to give trading a go.

I got my first pay out of $679 from Bitfunded after making a withdrawal from the live trading account.

Just when I thought the situation could not possibly get any worse, Bitfunded's Head of Support, somehow managed to take it to an entirely new level.
Apparently, at Bitfunded, the job of the Head of Support is not necessarily to resolve customer concerns, provide reasonable explanations, or substantiate serious accusations. Instead, my experience has been a seemingly endless cycle of allegations, shifting explanations, unanswered questions, and declarations that the company's decision is final. Truly outstanding professionalism.
1. Serious allegations first, evidence and explanations later — or perhaps never?
The Head of Support repeatedly accused me of the continued posting of reviews using multiple email addresses, allegedly making them appear to come from different individuals.
These are serious allegations, not casual remarks. I repeatedly challenged the Head of Support to substantiate her claims. Rather interestingly, she could not answer me, flip-flopped and subsequently acknowledged that I was not currently posting reviews using multiple email addresses, yet continued referring to alleged breaches of previous commitments, another lie that the Head of Support cannot substantiate with evidence.
So which is it?
When I questioned the apparent inconsistencies, I received irrelevant and false explanations of the continued activity rather than what I considered satisfactory evidence of the specific alleged breach. What an interesting approach: make an accusation, shift the explanation when challenged, and then insist the matter has already been addressed.
2. A Head of Support who appears allergic to answering direct questions
Throughout this dispute, I repeatedly asked straightforward questions and provided detailed explanations supporting my position. Instead of properly addressing the specific issues I raised, I frequently received variations of the same response: the team has reviewed the matter, the offer is final, and no further explanations will be provided. How wonderfully convenient! Apparently, repeating that a decision is "fair" is supposed to make it fair. Who needs a convincing explanation when you can simply announce that further discussion is over?
3. The ever-changing definition of a "fair resolution"
The refund proposal went from a previously stated full refund to 50%, before a full refund was subsequently offered again. At one stage, the Head of Support explicitly stated that the 50% refund would only be processed after the reviews in question were removed. Meanwhile, my concerns regarding failed accounts and the drawdown already affecting my 38 remaining active accounts were not resolved to my satisfaction. Yet retaining those accounts was repeatedly presented as a significant goodwill gesture. A refund proposal that changes, existing account problems that remain, and a customer expected to accept the outcome without further questions. Brilliant. Absolutely brilliant.
4. Unresolved support concerns and an apparent reluctance to communicate
I had already contacted support before posting further reviews and had experienced days without a response while my concerns remained unresolved. I also questioned why a support ticket appeared to have been marked as resolved. Bitfunded subsequently explained that tickets had been merged rather than simply closed. But that explanation did not address my underlying frustration: my questions were still outstanding. Eventually, the Head of Support repeatedly stated that no further communication or explanations would be provided unless I was ready to proceed with Bitfunded's proposed resolution. So much for having a meaningful discussion.
5. From customer support to references to account termination and legal representatives
As the dispute continued, the correspondence included statements about terminating my accounts, banning access to the platform, and potentially referring matters to legal representatives. All this while I was continuing to challenge allegations, request substantiation, and seek what I considered a fair and complete resolution. Is this genuinely how Bitfunded believes dissatisfied customers should be handled? I find this especially troubling coming from someone holding the title of Head of Support, a position that should demonstrate professionalism, consistency, accountability, and the ability to handle legitimate disagreements.
6. Horrible Customer Service
The Head of Support promised a reply “tomorrow". Only after 3 days, she repeated the team’s decision, leaving me waiting for an answer they’d already settled on. There was no reply for over 72 hours, even after my email was seen—utterly disrespectful and unprofessional.

Fast payouts, responsive support and clear rules that are public to check yourself.
I highly recommend bitfunded of you want to trade and you don't have enough capital to risk or trade with.
Thank you Bitfunded team, I just received my 3rd payout and it's an amazing journey

The customer service is great along with on-time payments.