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## Funded Account Denied Over an IP Address I Didn’t Use
**This is a genuine review based on my personal experience — not a bot or copied template. I’m being as honest and transparent as possible.**
I’ve been with Alpha Capital Group for around three years. After around six months of work, I successfully completed **both evaluation phases**, including recovering from drawdown twice.
When it came time to move forward to the funded account, my account was terminated over an IP discrepancy during KYC.
I personally completed the verification and did not use a VPN, proxy, VPS, or any IP-altering service.
I also offered to complete a second KYC verification or an interview to prove that I personally completed the verification, but this was declined.
I disputed the decision and submitted a formal SAR to understand what happened. What makes this more confusing is that the unfamiliar IP provided by ACG **appears to be registered to Google LLC**, raising questions about whether it could have been associated with Google, Gmail, Veriff, or another intermediary rather than my actual connection.
**Since October 1, I have received no response, including no response to my SAR.**
I’m asking ACG to explain where this IP came from, provide the relevant information, and properly review the decision.
I’m documenting everything here and will continue updating this review. **If I do not receive a proper SAR response within the applicable timeframe, I will consider escalating the matter to the UK Information Commissioner’s Office (ICO).”
Until this is resolved, I’ll leave it to readers to decide whether ACG is a firm worth trusting or one to avoid.
If ACG resolves this fairly, I will update the review accordingly.

Quick payout no delay im looking forward to carrying on trading with alpha capital.

Good communication

The customer support was really nice,especially anush is giving the best support in entire alphacapital group ,best ever support in the industry

flagged me for cid somehow, I trade my account alone and they still flagged me. I was happy to provide all the proves but they said account closed full stop. I mentioned that I use public wifis sometimes to trade as I don’t trade at home all the time provided my devices names and the locations I usually trade from, and simply said my account and someone’s account “edu” were linked to the same device somehow bare in mind I do not know anyone called edu and no one accesses my trading accounts and I’ve never shared it with anyone.
Ridiculous…