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I am extremely disappointed with how Blue Guardian has handled a soft breach on my account.
I had a BTCUSD sell position with my stop loss already set at 86,440.00. My entry was 85,950.84, meaning my predefined risk was deliberately kept below the 1% threshold.
However, instead of closing at or around my SL, the trade was ultimately executed at 86,556.10, which was 116.10 points beyond my SL, resulting in a $605.26 loss.
I contacted Blue Guardian because the excess loss that triggered the soft breach was not risk that I intentionally took. My stop loss proves that I had specifically attempted to keep the position within the permitted risk.
Support acknowledged to me that:
“Slippage is a normal market phenomenon and is outside the control of the firm.”
They also told me that Guardian Shield “is not a guarantee and it is not 100% perfect.”
Yet despite acknowledging that the additional loss can result from slippage outside the trader’s control, they are still applying the resulting soft breach to my account and have refused to reverse it.
I am not claiming that stop losses can never experience slippage. My complaint is that I predefined my risk below the threshold, execution went substantially beyond my SL, and Blue Guardian is unwilling to manually distinguish between risk intentionally taken by the trader and additional loss caused by execution slippage.
I have asked them to provide the server/tick data showing the market conditions between my SL at 86,440.00 and execution at 86,556.10 and to identify the specific rule governing this situation.
So far, I have received general explanations about market volatility rather than a satisfactory resolution.
I am requesting that Blue Guardian management/Risk Team manually review trade #31832616, provide the execution evidence, and remove the soft breach if the excess above the permitted risk resulted solely from execution beyond my predefined SL.
I will update this review if Blue Guardian provides the requested evidence or resolves the matter fairly.

⭐ Very disappointing experience – lack of transparency
I had a serious issue with my Blue Guardian 1-Step Standard account.
The account had a 4% daily drawdown limit, but my account was marked as BREACHED even though, according to the trade history, my total loss was below the $200 daily limit on a $5,000 account.
I was actively watching the trade in real time. I saw the position start around -$120 due to the spread, then reach approximately -$140, with around $40 in commission. The account was then breached.
I contacted support and asked for one simple thing: the exact equity level and timestamp that triggered the breach, so I could understand the calculation.
Instead of providing the exact numbers, I was told that the breach was based on equity. I understand that the rules are based on equity — that's not the issue. The issue is that I am asking for the actual equity value that supposedly crossed the breach level, and I have not received a clear answer.
After initially telling me they would provide an update within 5 minutes, support stopped responding.
For a prop firm, this is a serious problem. Traders need to know exactly how their drawdown is calculated, especially when the difference can determine whether an account survives or gets breached.
I strongly recommend asking Blue Guardian for a complete equity/drawdown calculation before trading their accounts. Transparency and customer support are essential when real money is involved.
“I have screenshots and trade history documenting the situation.”

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At a point in time this deceptive fraudulent scheme had their guardian shield instant standard CFD rule written on their website as 2% for months but was breaching traders at 1%, they now updated the written rule to 1%.
Also they used to use a payment processor that shows u would be charged in usd but charged u in a random currency instead and also take ur card info compromised it so like a week later u see unauthorized charges on ur card this happened to me from a new card i got and didn't use anywhere else, i have to get a replacement card for the new card instantly.
update
Having ur representative tell me that low impact news is not restricted then breach my account for that same reason is deceptive practices and i already provided clear evidence for this to u, i personal don't have the evidence to the 2% 1% Guardian shield because i wasn't affected by this and because it's was a longer time ago but i do recall telling u guys that the rule is written for 2% on instant account on the website so u guys need to change it to the actual 1% as to what the agent was telling me the actual rule is.
I also have prove to the compromised card since i was affected by this directly, i didn't say u guys did unauthorized charges but i believe u guys are associated to why my card got compromised and got unauthorized charges.
Blue Guardian reply didn't defend the point that their a deceptive fraudulent scheme using deceptive fraudulent tactics to obtain funds my previous review explains more.

Just bought my 5k instant account and the team was very very helpful