Phidias Propfirm $10,000 Challenge Entry for $30

If you become profitable they will ban you without a reason, they say 2 months waiting period and when you come back they ban you.
AVOID
If I could give 0 stars I would...

While Phidias allocates
resources to email
promotional campaigns
about a "10-account giveaway",
paying customers
remain completely
ignored by support.
This raffle is a clear
corporate strategy
to mask and overshadow
the destructive criticism
regarding system failures.
My detailed case
remains unaddressed:
1. Contract Alteration:
I purchased a 150K Premium
One-Time Fee account.
After applying their official
coupon "Q4PUSH",
the platform arbitrarily
assigned a 50K Fundamental
plan with an unapproved
monthly recurring subscription.
2. Good Faith Negotiations:
I contacted support
in a polite and cooperative
manner. I offered to settle
the financial difference
or even swap the service
to a 25K To Live plan
just to avoid losing my funds.
The team responded
with absolute silence.
3. Total Platform Failure:
Out of sheer necessity
not to waste my capital,
I finally accepted to operate
the 50K account forced upon me.
However, it is impossible to work.
Both Rithmic and NinjaTrader
credentials throw continuous
critical connection errors.
The market data is dead.
It is profoundly
disappointing to receive
promotional spam
offering "free accounts"
while my capital is held captive
under a completely
non-delivered service.
User ID: PP-031901
Coupon Used: Q4PUSH
Please address your
active customer queue
and resolve this
administrative failure
instead of prioritizing
social media marketing.

I am posting this review because I believe other traders deserve to know exactly what happened to me before spending their money with Phidias Propfirm.
I spent **nearly $1,000 purchasing accounts from Phidias**. I then invested a significant amount of time and effort trading those accounts, passing the required stages and building the necessary buffers.
Only after I had paid for the accounts and done all of that work, Phidias questioned the location of my connection.
I explained openly and honestly that I reside in Brazil but use a **VPS located in the United States** for technical reasons, including connection stability, lower latency and the convenience of maintaining the same virtual trading environment when I travel.
Their response was shocking.
Phidias informed me that **“the use of VPS and VPN services is strictly prohibited under our terms and conditions”**, terminated my access, banned me from using their services and did not refund the money I had spent purchasing the accounts.
There is one enormous problem with that justification:
**WHERE IS THIS RULE?**
After receiving their response, I searched their publicly available **Terms of Use and published rules**, specifically looking for a prohibition on VPS or VPN usage.
**I could not find it.**
If Phidias claims that VPS and VPN services are “strictly prohibited under our terms and conditions,” then they should be able to point customers to the **exact clause that says so**.
A company cannot reasonably expect customers to comply with a supposed “strict prohibition” that customers cannot find in the publicly available rules they are expected to read before purchasing and trading.
Had this restriction been clearly disclosed, I simply **would not have used a VPS**.
I did not hide its use when questioned. I immediately explained exactly what I was doing and why. Nevertheless, after accepting nearly $1,000 from me and allowing me to put substantial effort into passing and developing these accounts, Phidias used this supposed rule to terminate the relationship and keep the money I had paid.
I have asked them to identify the **specific section, clause or published rule** that prohibited my use of a VPS.
This is not about asking Phidias to make an exception to a clearly disclosed rule. **The fundamental issue is whether this alleged prohibition was actually disclosed to the customer in the first place.**
If Phidias can produce the specific rule that was applicable when I purchased and traded these accounts, people can evaluate it for themselves.
But if they cannot, then in my opinion what happened to me is completely unacceptable: **take a customer's money, allow him to spend considerable time successfully working on the accounts, and then ban him without refund based on a supposed “strict prohibition” that he cannot find in the company's publicly available Terms and Rules.**
I have documentation of the communications and of the reason Phidias provided for its decision.
Based on my personal experience, **I consider the way Phidias handled this situation dishonest and deeply unfair to the customer.**
**My warning to other traders is simple: stay away from this prop firm. Do not risk spending your money and your time only to discover later that an unpublished or difficult-to-find restriction can be used against you after you have already done the hard work.**
**RUN FROM THIS PROP FIRM.**
Until Phidias can show exactly where this supposed VPS/VPN prohibition was disclosed to customers, **I would not trust them with another dollar.**

First time trading with Phidias. The customer support was quick to help me with any issues I encountered (only one). I was able to pass the eval in two days and just got my funded account along with a payout. Great day for me.

I have been with Phidias for months, purchasing funded trading accounts and attempting to pass their evaluations. During that time, I lost several evaluations, and there was never an issue with my account.
Then, yesterday, I finally managed to pass TWO evaluations and make a profit. As soon as I requested my payout, everything suddenly changed.
I received an email stating that I could no longer access my account and that I would be banned. They provided NO meaningful explanation, NO evidence of any violation, and NO real justification for taking this action.
I immediately tried to contact Phidias to ask for an explanation and requested evidence showing what rule I had supposedly violated. Instead of addressing my concerns, they completely ignored me. I was denied access to their communication channels, and I was removed from their Discord as well. I have been unable to get anyone from the company to actually explain what happened.
This is extremely concerning.
It is apparently perfectly acceptable for customers to keep purchasing evaluations and losing money. But when a customer finally passes the evaluations and becomes profitable, suddenly the account is terminated, the payout is denied, and the customer is cut off from communication.
From my experience, this gives the impression that Phidias is happy to take customers’ money when they lose, but unwilling to honor the situation when customers actually make money and request a payout.
I am not asking for special treatment. I am asking for a simple explanation and evidence of the alleged violation. If Phidias believes I broke a rule, then they should clearly identify the rule, provide the evidence, and allow the customer to respond.
INSTEAD, I WAS BANNED, IGNORED, AND REMOVED FROM THEIR COMMUNICATION CHANNELS WITHOUT BEING GIVEN A MEANINGFUL EXPLANATION.
AFTER SPENDING MONTHS PURCHASING EVALUATIONS, THIS IS AN EXTREMELY DISAPPOINTING WAY TO TREAT A CUSTOMER. I WOULD STILL LIKE PHIDIAS TO PROVIDE A LEGITIMATE EXPLANATION AND EVIDENCE FOR THE DECISION THEY MADE REGARDING MY ACCOUNT.
I SINCERELY HOPE THAT THE APPROPRIATE REGULATORY AUTHORITIES, CONSUMER PROTECTION ORGANIZATIONS, OR OTHER RELEVANT AUTHORITIES WILL LOOK INTO THESE PRACTICES AND TAKE APPROPRIATE ACTION IF THEY FIND THAT CUSTOMERS ARE BEING MISLED OR UNFAIRLY TREATED.
NO OTHER CUSTOMER SHOULD HAVE TO GO THROUGH WHAT I HAVE EXPERIENCED WITHOUT RECEIVING A CLEAR EXPLANATION, EVIDENCE, AND A FAIR OPPORTUNITY TO ADDRESS THE ALLEGATIONS MADE AGAINST THEM.