Denial of funded account and threating traders
I passed BrightFunded’s 100k 2-step challenge using proper risk management and followed all the rules, yet they refused to provide me with a funded account. Their reason was simply that they “didn’t like” my trading style, even though I completed the challenge fairly and legitimately.
After this, I posted an honest review on Trustpilot about my experience. Instead of handling the situation professionally, they personally emailed me and pressured me to delete the review. They threatened that if I did not remove it, they would permanently damage my profile and cancel everything related to my refund. Under pressure, I was forced to delete my review.
Now I am posting again because what happened to me was unfair and felt like a scam. I do not want other traders to go through the same experience. In my opinion, this firm is no longer transparent, and traders should be very careful before purchasing a challenge from them.
If anyone wants proof of everything that happened, feel free to contact me and I will provide all the evidence.
Dear Muhammad Zubair Butt,
We are disappointed to read your review.
Your trading activity and user behaviour were thoroughly reviewed by our Risk Department. Following an in-depth investigation, we uncovered that you are part of an organised group that abused the Modern Prop Firm model by opening opposite positions across multiple accounts — a direct violation of our Terms & Conditions.
We wish you well in your future trading endeavors.
Best regards,
BrightFunded Risk & Compliance Team
I don't believe in coincidences.
UPDATE ........22/5
They say that trading unites the world and people, but I didn't expect that after so many years of dealing with trading, I would be accused of collaborating either on a local or international level to do hedging.
Let's see some relevant data after B.F.'s response. They never sent me any data and evidence regarding the accounts that they supposedly hedged except in their reply, this and this alone proves that something is not going well at all and they are hiding the data and fabricating it.
The truth is that I had missed quite a few details, but reading the review of the alleged associated user, I agree and agree on several points.
1. They never sent me any data and evidence, for such a serious charge, it should be the first priority, all I can say is that they hide it so that you don't have an argument and B.F. shows it when it suits them or when you make a bad review.
2. In my case, they have a note on the account of the alleged associated user that does not correspond to a regular account and that is to hide it.
3. They accused me of making 2 hedging trades, in the email they sent me this
,Operation 1 — 13:09:55 UTC
• Your account: BUY 2 lots XAU/USD
• A separate account, operated by a different user on our platform: SELL 2 lots XAU/USD
• Both positions opened within the same second and closed within seconds of each other.
Operation 2 — 13:19:53 UTC
• Your account: BUY 2 lots XAU/USD
• The same separate account, operated by the same different user: SELL 2 lots XAU/USD
• Both positions opened within the same second and closed within seconds of each other.
AND LOOK WHAT THEY REPLAY, THEY DIDN'T MENTION THE FIRST TRADE IN THEIR ANSWER BECAUSE HTAN FALSE KAI MISTAKE SOMETHING WHICH ULTIMATELY IS NOT VALID AND THEY DID NOT INCLUDE IT IN THEIR ANSWER, BECAUSE THEY WOULD HAVE TO EXPLAIN WHY THEY DIDN'T SEND AN UPDATE AND A SOFT BREACH.BECAUSE THEY WOULD HAVE TO EXPLAIN WHY THEY DIDN'T SEND AN UPDATE AND SOFT BREACH AS THEY WERE OBLIGED TO DO BASED ON THEIR OWN REGULATIONS
4. The first account I bought at B.F was last July, from then until today I got another 6 accounts, 3 of 100k and 4 of 25k, i.e. after 1 year of cooperation and countless trades they accuse me of hedging without data, probably with false, confused data. The trade was also a loss.
5. As I mentioned in my initial review, it was not the first time I was targeted by them, there were 2 other times where the risk team treated me with authoritarianism, patriarchy and disrespect, they reduced my FUNDED ACCOUNTS WITH THE HIDDEN 1% RULE, with today's response they showed that they do not respect their female customers
I did not go public to blackmail or try to demand as they mentioned, but so that everyone would know what exactly is happening at B.F. YOU PAY FOR AN ACCOUNT WITHOUT LIMITS AND YOU EITHER END UP WITH AN ACCOUNT WITH 1% D.D OR YOU GET ACCUSED OF HEDGING AND THEY MAKE A BREACH AND BANNED YOU .
I'm sure we'll see a lot of negative reviews in the future if they don't change their way of thinking, already in the last 20 reviews, 15 are rated 1 star. You don't have to be an intellectual to understand that something is wrong.
B.F start correcting your mistakes, it's not bad to admit them, I'll continue to update so that people know if they should work with YOU.
19/5/2926 FIRST REVIEW
First after I got the Funded account they informed me that they would limit it to 1% risk without giving any explanation, after the intervention of the Ceo, they restored it to me without any restrictions. Then this account reached profit and payout, and again after my payout they limited it to 1% risk without any explanation for another time, after the CEO intervened THE ISSUE WAS SOLVED AGAIN. Now they have blocked all my accounts 2 funded and banned me, because they say : of was engaged in coordinated inter-account hedging with a second account held by a different individual on our platform.
I don't want to believe that another tactic like 1% to limit funded accounts. When they sent me the email that they breached my account accusing me of hedging, they didn't send the slightest proof.
In contrast to other similar cases that I read in the reviews that they sent screenshots of the two different accounts and when I dared to ask for proof and what they are based on, they replied that they did not want to discuss it, nor provide any proof and the topic is closed. emphasizing that their decision is irreversible.
The behavior of the team, who advertise their human approach, is unacceptable at best. They closed the two funded accounts without any warning as they should have according to their rules. They should have provided evidence and not hidden behind general, hidden rules.
Dear Athansia,
Following a thorough investigation by our Risk Department, your account has been permanently breached and closed due to a serious violation of our Trading Rules. Specifically, the investigation confirmed prohibited coordinated hedging activity across multiple accounts on our platform. This constitutes a clear breach of the Terms and Conditions and the Funded Trader Agreement you agreed to upon joining the program.
On account Funded-9085625, you opened a BUY trade of 2 lots on XAU/USD on 19-05-2026 at 15:19 CEST, which was closed on 19-05-2026 at 15:26 CEST, resulting in a loss of $3711.04. During the exact same time window, another Greek user opened a SELL trade of 2 lots on XAU/USD on account Funded-3404.96, also opened at 15:19 CEST and closed at 15:26 CEST, resulting in a profit of $3,711.04. In addition to this direct hedge between you and the associated user, all other trades on the account were opened and closed at precisely the same times.
These rules exist to protect the integrity of our evaluation process and to ensure fairness for every trader who participates honestly within our community. Coordinated activity designed to eliminate genuine market risk and generate artificial profits has no place on our platform. We take such violations seriously and act decisively to safeguard the ecosystem for all responsible traders.
If you have questions about our policies, please refer to the documentation available in your account area or the Help Center. This matter is considered closed and will not be subject to further discussion or negotiation.
Best regards,
BrightFunded Risk and Compliance Team
They accuse me of Hedging.
to make a long story short, after 6 months of trading I managed to pass the evaluation and get a funded account. Account Number: Funded-6424816. Yesterday I made 2 trades and they closed with a profit of $3599. After 2 hours I was sent an email stating that my account got breached for engaged in coordinated inter-account hedging with a second account held by a different individual on there platform, they also send me 2 screenshots. one of my trades and the second of the other traders.
They claim that based on there audit
Our audit logs identified the following coordinated activity on May 19, 2026, on the instrument XAU/USD:Operation 1 — 13:09:55 UTC
• Your account: SELL 2 lots XAU/USD
• A separate account, operated by a different user on our platform: BUY 2 lots XAU/USD
• Both positions opened within the same second and closed within seconds of each other.
Operation 2 — 13:19:53 UTC
• Your account: SELL 2 lots XAU/USD
• The same separate account, operated by the same different user: BUY 2 lots XAU/USD
• Both positions opened within the same second and closed within seconds of each other.
I analyzed the data they sent me and I found out 1. that they report that at 13:09:55 I say that i made a sell BUT I made a buy ,you can see the evidence on the screenshot they send me,2. the exit of both trades had a gap of more than 30 seconds, we all know how long this is in gold. 2. finally they blame me because I placed 2 lots and the other account also had 2 lots. When you read the reviews about overisking I think it was a good choice so that they wouldn't consider me overrisking.3. I trade my account with trialing my stop loss, we had different tp and stop loss. My exit was 120+ less then the other account.
Based on their own rules, they should have sent a soft breach email after discovering the alleged violation. After all, everything is a mistake and the team doesn't want to admit it and wants to close the whole issue in this way:
"We will not be providing further details, additional evidence, or engaging in further discussion on this matter. The investigation was conducted using our internal audit systems, and the findings are not open to reinterpretation."
I can prove all this with the screenshots I have, which they themselves sent me. Let them admit their mistake and restore my accounts, return the $3599 profits to me that I am entitled to.
UPDATE 22/5
Seeing the renewed response given by BF, I cannot remain silent. In their confusion and effort, they have deliberately omitted evidence that proves their irrefutable mistakes, and I also discern an empathy for women and different ethnicities.
1. As I mentioned in my first review, they accused me of making 2 hedging trades, something I proved to be false. In the first trade, they claimed that I made a sell, but in reality I made a buy, something they do not mention at all in their new response because it was a mistake and a lie from the beginning. Based on this, after they identified a so-called hedging trade, based on their own regulations, they should have immediately sent a soft breach warning by email, something they also intentionally forgot. FROM B.F : help.brightfunded.articles.9680850- how doew the hedging work. Ιmportant: Please note that this Soft Breach is a one-time warning per user. This means that after a user receives the initial warning email, any subsequent Hedge violation will result in a Hard Breach Additionally, the first Soft Breach can only be processed if it involves a single trade between both accounts. If the user has two or more trades and engages in hedging between accounts, it is considered multiple hedging operations and will result in an immediate Hard Breach.
2. Regarding the second trade for which they accuse me, I would like to mention that I do not have any account with the number they mention, they have confused it with someone, my account is the one I mention below. And yes, I opened a sell position after first I earned a profit of $205 on a buy position, then the trend turned, at that moment gold made a 5000 pip movement and hit my take profit at 1600 pips and earning $3400. Now if the only proof is that area woman and Greek, then the risk group has a serious issue.
3. I want to clarify that in Greece, women can earn money from their work and how much more from trading, the behavior of the risk group raises many questions regarding how it refers to Greeks and women in general, because B.F knows our information because we have done KYC.
Looking at the latest reviews I can't help but notice a pattern of accounts being breached for HEDGING. In my case, there is also a pending payment and the reason is very obvious. In closing, I was hoping for a de-escalation, but after this response, I believe that my issue should be resolved by someone other than the risk groups. THANK YOU FOR SUPPORT
Dear Sofia,
Following a thorough investigation by our Risk Department, your account has been permanently breached and closed due to a serious violation of our Trading Rules. Specifically, the investigation confirmed prohibited coordinated hedging activity across multiple accounts on our platform. This constitutes a clear breach of the Terms and Conditions and the Funded Trader Agreement you agreed to upon joining the program.
On account Funded-9085625, you opened a SELL trade of 2 lots on XAU/USD on 19-05-2026 at 15:19 CEST, which was closed on 19-05-2026 at 15:26 CEST, resulting in a profit of $3,404.96. During the exact same time window, another Greek user opened a BUY trade of 2 lots on XAU/USD on account Funded-6424816, also opened at 15:19 CEST and closed at 15:26 CEST, resulting in a loss of $3,711.04. In addition to this direct hedge between you and the associated user, all other trades on the account were opened and closed at precisely the same times.
These rules exist to protect the integrity of our evaluation process and to ensure fairness for every trader who participates honestly within our community. Coordinated activity designed to eliminate genuine market risk and generate artificial profits has no place on our platform. We take such violations seriously and act decisively to safeguard the ecosystem for all responsible traders.
If you have questions about our policies, please refer to the documentation available in your account area or the Help Center. This matter is considered closed and will not be subject to further discussion or negotiation.
Best regards,
BrightFunded Risk and Compliance Team
Account got breached
Account got breached
This has happened to me once before and this is the second time. Im just going to reexplain what actually happened here. This firm a shady firm. I would've rated a 1.5 but since trust pilot only allow 1/2 then I'll rate it a 1. Here's what happened: My payout of $1800 got approved and sent in 1 day which is good. But then suddenly they sent me a follow up email about my funded account. Turns out they breached my account because of my risk management on my strategy (I'm already in the 1% risk management group, which means that I'm only allowed to risk 1% max per DAY). I didn't breach that rule, I traded with a normal risk but they still breached my funded account with a not of overrisking. This is just nonsense, happened twice in a row. My account number is 336722320.
Avoid this firm!
Dear Erick Vijjananda,
We are disappointed to read your review.
Your trading activity and user behaviour were thoroughly reviewed by our Risk Department. Following an in-depth investigation, we uncovered that you are part of an organised group that abused the Modern Prop Firm model by opening opposite positions across multiple accounts — a direct violation of our Terms & Conditions.
We wish you well in your future trading endeavors.
Best regards,
BrightFunded Risk & Compliance Team
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