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This is one of the best propfirms out there. I am writing because of excellent customer support I received due to technical issues on the platform.i have been using this service for 7 months now and this was the first encounter with a technical issue like what i experienced. I had 2 open trades that would not display any information on the trade locker platform. I was unable to see if i was in profit or loss ,my overall balance was not updating and i wasnt able to close this trade either...upcomers advertise 24 hr support available and this is no lie . I contacted them about 8pm with my issue and I got a response by 10:55pm same night. There's also an AI chat bot with full knowledge of the company that was able to search for my account information and identify my problem..unfortunately the AI companion couldn't solve the problem ,so transferred me to a human agent.. This agent was very helpful and explained to me what was the issue..all problems were solved within 24hours where I could access my account and continue trading..all open trades were closed due to the technical issue resolution however Upcomers ensured that my account issue was resolved with my overall balance reflecting all profit from my profitable trades that were closed. I was not happy about the technical issue however the professionalism and swift action made me very satisfied with being an upcomers trader.

**Title: Not recommended for traders – rule structure conflicts with real trading**
I’ve now had multiple experiences with Upcomers (Hypernova and Supernova), and I’m sharing this to help other traders make an informed decision.
The concept is attractive: instant funding, short challenges, and clear profit targets. Execution and platform performance were fine in my case.
However, the main issue is how the rules are applied in practice — especially in short-duration challenges.
In my recent Supernova ($10k) session:
* I completed the profit target (+$300+ within 24 hours)
* Traded EURUSD during a highly directional, news-driven market
* Followed structured entries based on confirmed market conditions
Despite this, my payout was denied due to “one-sided trading” (all BUY positions).
From a trading perspective, this raises a serious concern. In strong trending markets, forcing trades in the opposite direction just to meet a rule is not risk management — it can be closer to gambling. A disciplined trader follows market structure, not artificial balance requirements.
There are also practical constraints that aren’t always clearly emphasized upfront (e.g., execution behavior expectations, trading style limitations), which become critical in short windows like 4 or 24 hours. Managing all of these simultaneously can make otherwise valid trading performance ineligible.
I want to be fair — support did respond, and I appreciate the communication. But after spending significant time (24 hours trading + additional time in review discussions), ending with a denied payout is frustrating.
Because of this experience, I would not recommend this platform to traders in its current form. Be cautious with promotional claims around these short-term challenges — in practice, the rule structure can make it difficult to translate your trading performance into an actual payout. Traders may want to carefully compare alternatives where rules are clearer and execution-to-payout alignment is more straightforward.
I also want to address the “one-sided trading” point specifically. For longer-term challenges, I understand the intention behind discouraging profits from a single directional move. That can make sense as a risk control measure.
However, in short-duration challenges like 4 hours or 24 hours, market conditions are often strongly directional. Professional traders make their income by identifying these moments and executing accordingly. Forcing trades in the opposite direction in such conditions would not be proper risk management — it would be unnecessary and potentially reckless.
This creates a contradiction: traders are encouraged through advertising (fast payouts, simplified process, short challenges), but in practice, they are expected to follow constraints that may not align with real market behavior in such limited timeframes.
In my view, either the rules should be clearly and prominently defined upfront, or the structure of short-term challenges should better reflect how trading actually works in live market conditions.
My suggestion:
* Either simplify rules for short-term challenges
* Or make all trading behavior expectations extremely explicit before purchase
Overall: the idea has potential, but the current structure can be overly restrictive, especially for traders who follow disciplined, directional strategies.

When it comes to customer service, I give it all to Upcomers. Everytime I ran into a challenge they are almost available to help me out.

Good spreads and affordable prices compare to other propfirms dasboard is also very good spreads are quite good definitely you should give a try customer support is also impressive

good and reputable firm, idk about ratings going down here, but payouts surely are given out. check discord for more