Disappointing Experience – Unclear Risk Rules and Account Breach
WARNING – Think Twice Before Buying an Account From This Company
Please be very careful before buying an account from this company.
I passed their $100K account, and after I passed the challenge, I
was told that my risk limit had been reduced to 1%. What I don’t understand is how a company can advertise a 5% daily loss limit in its rules and then reduce the trader’s risk to 1% after the challenge has been completed.
I accepted the new conditions and continued trading. My account eventually reached $96,621. Then, after I had made a loss, my account was breached.
On that day, I had three trades:
* First trade: approximately $539 los
s
* Second trade: approximately $211 loss
* Third trade: I had set a $100 stop loss, but when the loss reached around $31, my account was declared breached.
I contacted support and was given explanations that I found unclear and inconsistent. One of the reasons they mentioned was that I had been charged a swap. I explained that I had been trading at the same time every day and had not previously been told that this would cause a problem.
From my perspective, it felt like once I had made a significant profit, the company was looking for a reason to prevent further losses on their side and close my account.
I have records of all my trades and can provide them if Trustpilot or anyone else wants to review the evidence.
My experience has seriously damaged my trust in this company. The rules and their application were not clear to me, and I believe traders deserve transparen
t and consistent rules that are applied fairly.
My advice: think very carefully before buying an account from this company.
The small letters in the contract they don't tell
Even if you get through the challenge the soon as the can eliminate your account they will.
I had a open trade on their 1k challenge.
Max daily loss was $30,-
The trade was up $8,40 overnight.
The next day it hit my SL of -$14
So they added the $8,40 unrealized profit with the $14 dollar SL.
Then accounted the commision and swap cost so they said the total loss of the position was $31,10.
Adding up swap, commision and unrealized profit on the result of the trade so you can kick people out of their account.
So if your position is up at midnight when your asleep you can get breached out of your account.
If you reach out to helpdesk you only get an AI bot posting the same FAQ question page without giving a normal answer.
Never coming back here again.
Dear Teun Johannes Antonius,
Thank you for your feedback, and congratulations on passing your evaluation. We would like to explain how this daily loss was calculated, because the numbers you shared are correct, and they show how the rule works.
On your funded account, the thirty dollar daily loss limit is measured from the higher of your balance or your equity at the start of the trading day. When the new day began, your open position was in profit by $8.40, so your account equity stood at $1,047.88, and that became the starting point for the day. Your stop loss was then hit, and once commission and swap were included, your account closed the day at $1,016.78. That is a total loss of $31.10 within a single trading day, which exceeds the thirty dollar limit.
Commission and swap are included because they are real costs that reduce your account value, the same way they would at any broker. Floating profit is counted because it is part of your account's equity at the start of the day. These rules are not hidden in small print. They are set out in our Help Center and apply in the same way to every account we offer, whether a trader is in profit or in loss. A helpful way to manage this is to treat any open profit carried overnight as part of the next day's daily limit.
On support, your conversation was picked up by a member of our support team within minutes and your breach was reviewed, so this was not handled by an automated assistant alone. We have set out the full calculation here so that the reason for the breach is clear to you and to anyone reading.
Kind regards,
BrightFunded Team
Title
Title: Baseless Termination of Account #339188940 After Payout – Strict Compliance with 1% Risk Rule
I am updating this review to document the arbitrary and unfair termination of my Funded Account #339188940 by BrightFunded, despite strictly following every condition set by their team.
THE FACTS & TIMELINE:
1. Mandatory 1% Risk Rule Imposed: Upon passing the evaluation stage and receiving my funded account, I received an explicit email from the Risk Department imposing a mandatory 1% daily risk limit. I accepted this rule and strictly adhered to it on every single trade.
2. Compliance & Payout Approval: I traded conservatively within the 1% risk limit, passed the video compliance interview with Mio from the Risk Department, and my first payout was approved and paid out.
3. Termination Immediately After Payout: Right after processing the payout, BrightFunded unexpectedly terminated my funded account and banned me permanently.
4. Refusal to Provide Evidence: When I asked for technical proof, they sent automated template emails citing Clauses 5.4c, 5.4g, and 5.7 (alleging "malicious trading", "over-leveraging", and "account spinning"). They explicitly refused to provide trade ticket numbers or timestamps, hiding behind "review integrity" and citing Clause 11 (Confidentiality) to try to intimidate me into silence.
THE REAL TRADING LOG PROOF (MT5 XAU/USD History):
My actual trading history on MetaTrader 5 directly refutes all their false claims:
- Full Adherence to 1% Risk Rule: Position sizes on XAU/USD were kept conservative (strictly between 0.10 and 0.75 lots) specifically to respect the 1% daily risk restriction imposed by their Risk team.
- Hard-coded Risk Limits: Every single trade had a defined Stop Loss (S/L) active on the chart (e.g., S/L at 4229.04, 4294.24, 4305.76).
- Organic & Spaced Execution: Trades were executed naturally across multiple separate trading days (Aug 6, 7, 11, 12, 13, 14, and 18) with zero simultaneous opposite/hedging positions.
CONCLUSION:
I strictly respected the 1% risk rule imposed by their own Risk Department from day one. BrightFunded's practice of approving an initial payout only to immediately eliminate profitable traders under generic, unsubstantiated allegations is a serious red flag.
I challenge BrightFunded to publicly or privately provide the exact trade ticket numbers that breached the 1% risk limit or any other rule. Until full technical transparency is provided, this review stands as an undeniable warning to the trading community.
Your response cites general review criteria, but fails to address the specific, verifiable technical facts of Account #339188940:
1. Strict Risk Rule Compliance: Upon receiving the funded account, I was required by your Risk Department to adhere to a mandatory 1% daily risk limit. I strictly respected this limit on every single position.
2. Proven MT5 Execution: My MetaTrader 5 history demonstrates conservative position sizing on XAU/USD (strictly between 0.10 and 0.75 lots) with hard-coded Stop-Losses active on every trade across multiple separate days (Aug 6, 7, 11, 12, 13, 14, and 18).
3. Passed Compliance & Payout: My trading activity was reviewed and approved during the live video interview with Mio from your Risk Department, which directly led to the authorization and processing of my payout.
4. Technical Transparency Needed: Citing generic clauses (5.4c, 5.4g, and 5.7) without referencing specific trade ticket numbers or timestamps fails to address clear, digital trade data.
I have submitted a formal appeal via email directly to the executive office (Jelle Dijkstra & Syb) with complete MT5 trade logs attached, requesting a clear, technical review based on actual trade data.
Hi Ayoub Ben Labryche,
Thank you for taking the time to set out your experience. We have read your review carefully, and we would like to give other readers a fuller picture of how a decision of this kind is reached.
Every account at BrightFunded is subject to a continuous risk review, and several separate checkpoints sit within it. A risk parameter applied to an account, a compliance interview, and the processing of a payout each serve their own purpose. None of them operates as an approval of the trading activity as a whole, and none of them ends the review. This is why the payout on this account was processed, and why our assessment of the account continued alongside it.
The assessment was carried out with diligence by members of our Risk and Compliance team. It draws on a broad range of factors considered together, including trade duration, instrument types, position sizing, trading sessions, timeframe traded, and the overall pattern of activity. It cannot be reduced to a single trade, a single ticket, or a single risk percentage, and a history exported from one platform describes only part of what is examined. For this reason we do not publish the detail of individual risk assessments. Doing so would allow indicators and thresholds to be studied and avoided, which would be unfair to the traders who follow the rules.
The Account Agreement was ended in line with its own terms, following a finding that the activity on the account fell within practices that our Terms and Conditions do not permit. Those terms are set out and accepted before any trading begins.
The decision on this account is final. Our Risk team remains available via email should the trader wish to review the reasoning that was communicated to them. We wish them well.
BrightFunded, Risk and Compliance
